Welcome to VMCare - our "Value Method" approach to your technology investment.
VMCare is an annual service provided by VM Systems which brings a level of professionalism and manageability to your internal systems, whether you are a small and growing business or a large and established company. We offer several different levels of VMCare depending upon the size and complexity of your technology infrastructure. Each level is backed by our guarantee of satisfaction.
Regardless of which level is offered to your business, an annual audit is performed so that you not only understand exactly what you have, but also a detailed study of your needs and risks. After the annual audit is completed, we will work with you to establish a recommended action plan to fulfill your needs and minimize your risks.
VMCare Service Plans
Basic level VMCare is designed for the very smallest of technology infrastructures, consisting of anywhere from 1 to 5 computers/printers. For more detailed information, click here.
Silver level VMCare is designed for small technology infrastructures, consisting of anywhere from 6 to 10 computers/printers. We guarantee response to your emergencies within one business day. For more detailed information, click here.
Gold level VMCare is designed for the medium sized businesses, with anywhere from 11 to 20 computers/printers. Gold care subscribers will benefit from a guaranteed emergency response time of 4 hours during the business day. For more detailed information, click here.
Platinum level VMCare is designed medium to large technology infrastructures, and offers 24x7 support as well as guaranteed 2 hour response times. For more detailed information, click here.
Diamond level VMCare is our top level care package, designed for large technology investments. Benefits include 2 hour response times, 24x7 support, and offsite mirrored backups. For more detailed information, click here.
All VMCare clients receive our performance guarantee. If you are not satisfied with our service for any reason, let us know. We will either remedy our performance to your satisfaction within two weeks or offer you a refund.
We understand how important your systems are to the smooth running of your business. If you have an I.T. problem that is negatively impacting your business, call our hotline and we will begin working on a solution with a guaranteed response time (from two business hours up to the next business day, depending on your VMCare service plan).